Increase
Sales with AiNDEE
Online shoppers prefer an online method of resolving their questions.
Whether it's a simple inquiry about a product's feature, or a detailed
question regarding your business policy, if a potential customer can't
find the answer on your website, they're gone...
When competition is fierce, businesses must differentiate themselves with
superior support and service. Your business cannot afford to lose business
simply because your competition's service is better than yours. AiNDEE makes
your web site "sticky" and memorable. Users use web sites 10x longer that have
a Virtual Customer Service Representative engaging them. AiNDEE simply makes
your operation more customer friendly and more efficient, while maximizing
customer satisfaction, loyalty and profit. AiNDEE proactively engages prospects,
brands your products and immediately answers questions using assumptive
cross-selling/up-selling techniques.
"The ROI we saw with [AiNDEE]
was immediate and substantial but what set this system apart
is that none of our prospects could forget our character.
As far as I am concerned this is the killer application, the
future of the internet and I am glad to be part of it."
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Bill Levine
E-Commerce Advisor
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Sales Solution
Benefits:
- Improve Response Rates, Sales Conversions
and Order Size
AiNDEE turns your website into a sales conversion
engine. Automatically reason with visitors with the greatest potential
to buy, based their questions and how long they converse.
Each shopper has the potential to have completely unique conversation depending
upon the depth of the AiNDEE implementation and the questions asked.
When a client has a need, AiNDEE addresses it based upon your rules,
and those rules can be adjusted easily in real-time (without changing code on your website)
and further offers assistance incentives, and suggestions to close and/or
up-sell related items.
- Reduce Website Abandonment and Save
Sales
If customers fill shopping carts or partially complete your
registration process then leave your website, you need AiNDEE to
save the sale. AiNDEE will ensure they're getting the help
they need to complete their purchase or fill-out your
forms. AiNDEE detects inactivity and immediately offers
a confirmation and the psychological push that buyers often need to buy,
(before they leave).
- A very human experience with a very different pricing
model
Unlike "stimulus response" technology found in the industry
a.k.a. "Natural Language" (normally associated with
search technology), AiNDEE understands user intent based upon
the entire conversation. Further, AiNDEE's practical (non-academic)
heuristic algorithm can understand the 1 billion ways any typical
sentence can be structured (factoring in slang and misspellings).
AiNDEE pricing structure is based on usage or sales - not
people ("seats"). Your business is only billed for the number
of chat transactions or completed forms handled by AiNDEE with
discounts applied as volume increases.
- Meaningful Reports, Easy Integration
AiNDEE records and makes
readily available transcripts of every chat session, including
(depending upon your implementation) customer details, categorization
and prospect history. AiNDEE can securely integrate to deliver data
to any sales management or CRM application or database. Managers can
monitor AiNDEE and use web analytics to track online behavior,
measure conversion ratios from chat, and determine ROI from online marketing.
"A Web-based customer service system can be
cheaper and less resource-intensive than running a traditional call center.
For Internet companies, e-customer service is often more effective for the
electronic customer who may not want to leave the Internet to get a question
answered."
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Death of the Call Center
by KMWorld
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Get Started
Today
Discover how easy it is to get up and
running with AiNDEE. Chat with it now to find out how AiNDEE
can help take your business to the top. AiNDEE is easy to implement,
requires moderate training, and may pay for itself immediately in revenue increases.
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